Refund Policy

Effective Date: January 1,, 2026

Thank you for choosing Health Haven Herbs &More. We are committed to providing quality herbal products and carefully preparing every order for shipment.

Because our products are consumable herbal products, all sales are final and we do not offer refunds, returns, or exchanges once an order has been placed.

No Refunds or Returns

Due to the nature of our products and for health, safety, and quality-control reasons, we cannot accept returns or issue refunds for:

Change of mind or no longer wanting the product
Incorrect product selection
Incorrect quantity ordered
Personal preferences regarding taste, smell, texture, or results
Products that have been opened or used
Delays caused by the shipping carrier
Failure to read the product description or instructions before purchasing

Please carefully review your order, shipping information, product description, and any applicable product information before completing your purchase.

Damaged or Incorrect Orders

We want you to receive exactly what you ordered. If your order arrives damaged, defective, or contains the wrong item, please contact us within [3–7] days of delivery.

Please provide your order number and clear photographs of the product and packaging so that we can review the issue and determine whether a replacement or other appropriate resolution is available.

Lost or Stolen Packages

Once an order has been shipped and tracking information confirms delivery, we are not responsible for packages that are lost, misplaced, or stolen after delivery.

Customers are responsible for providing an accurate and secure shipping address.

Order Changes and Cancellations

Orders are processed promptly. If you need to change or cancel an order, contact us as soon as possible after placing it. We cannot guarantee that an order can be changed or canceled once it has entered processing or has been shipped.

Product Information

Our herbal products are sold for their stated intended purposes. Customers are responsible for reviewing product information and determining whether a product is appropriate for their individual circumstances.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition unless expressly permitted by applicable law.

If you have questions about whether an herbal product is appropriate for you, Book a call with me or consult a qualified healthcare professional before purchasing or using the product.

Agreement to This Policy

By placing an order through our website, you acknowledge that you have read, understood, and agreed to this No Refund Policy.

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with an updated effective date.

If you have questions about this policy, please contact us at Herbsrus76@gmail.com.