Privacy Policy

Effective Date: January 1, 2026

At Health Haven Herbs &More, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, create an account, or otherwise interact with our business.

This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices you may have regarding your information.

By using www.Healthhavenherbsand.com, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically when you use our website, and information received from certain third-party service providers.

Information You Provide

Depending on how you interact with our website, we may collect:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Account login information

• Order and purchase history

• Products purchased

• Customer service communications

• Reviews, feedback, or other information you voluntarily submit

• Information you provide when subscribing to marketing communications

Payment information: Payments may be processed through third-party payment processors. We generally do not store complete payment-card information on our own systems. Payment information is handled according to the applicable payment processor's privacy policy and security practices.

Please do not submit sensitive personal or medical information through our website unless specifically requested and necessary for a legitimate business purpose.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Referring website

• Date and time of visits

• Website activity and interactions

• Approximate geographic information derived from technical data

• Cookies and similar technologies

We use this information to operate, maintain, secure, and improve our website and services.

3. Cookies and Similar Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to help our website function and to understand how visitors use our website.

These technologies may be used to:

• Remember your preferences

• Keep items in your shopping cart

• Process and support orders

• Understand website traffic and usage

• Improve website performance

• Detect fraudulent or suspicious activity

• Measure advertising effectiveness

• Provide relevant marketing where permitted

You may be able to control or disable certain cookies through your browser or available website cookie settings. Disabling cookies may affect some website functionality.

4. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Process payments

• Ship products

• Provide customer service

• Communicate with you about your orders

• Respond to questions and requests

• Create and manage customer accounts

• Send transactional communications

• Send promotional communications where permitted

• Improve our products, website, and customer experience

• Analyze website usage and business performance

• Prevent fraud, abuse, and unauthorized activity

• Maintain website and information security

• Comply with legal obligations

• Enforce our Terms & Conditions and other policies

• Protect our rights, property, and customers

We will not use your personal information for purposes materially different from those described in this Privacy Policy without providing any notice required by applicable law.

5. Herbal Product Information

Our store sells herbal products. We do not intentionally collect health or medical information simply because you purchase an herbal product.

However, information about products you purchase may potentially reveal information about your interests or circumstances. We treat customer information responsibly and use it only for legitimate business purposes described in this Privacy Policy.

We do not require customers to provide medical diagnoses or other unnecessary health information to purchase products.

If you voluntarily provide health-related information to us through customer service or another communication channel, we will handle it in accordance with applicable law and our business practices.