Terms & Conditions
Terms & Conditions
Effective Date: January 1, 2026
Welcome to Health Haven Herbs &More. These Terms & Conditions (“Terms”) govern your access to and use of www.healthhavenherbsandmore.com and your purchase of products from our online herbal store.
By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.
1. About Our Store
Heath Haven Herbs &More provides herbal products and related products through our online store.
We reserve the right to modify, suspend, or discontinue any product, service, website feature, or portion of our website at any time without prior notice.
2. Eligibility
By using this website or placing an order, you represent that:
-
You are legally permitted to enter into a binding agreement in your jurisdiction.
-
The information you provide to us is accurate and complete.
-
You will use our website and products only for lawful purposes.
-
You will comply with all applicable federal, state, local, and international laws and regulations.
If a particular product has an age restriction, you must meet the applicable minimum age requirement to purchase or use that product.
3. Herbal Products and Product Information
Our products are intended to be used only as described on the applicable product page, label, or packaging.
Product descriptions, photographs, ingredients, suggested uses, and other information are provided for general informational purposes and may occasionally vary from the actual packaging or appearance of a product.
Unless expressly stated otherwise, our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Statements made about our products should not be interpreted as medical advice.
You should consult a qualified healthcare professional before using herbal products if you are pregnant, nursing, taking medication, have a medical condition, or have questions about whether a product is appropriate for you.
4. Customer Responsibility
You are responsible for reading all product labels, ingredient information, warnings, directions, and other information provided before purchasing or using a product.
You are also responsible for determining whether a product is appropriate for your individual circumstances.
Do not use a product in a manner inconsistent with its labeling or intended use.
5. Orders
Placing an order through our website constitutes an offer to purchase the selected products.
We reserve the right to accept or decline any order at our discretion, including orders that appear fraudulent, unauthorized, incomplete, or otherwise problematic.
We may limit quantities purchased per customer, household, or order.
If we are unable to fulfill an order, we may contact you regarding the issue and provide an appropriate resolution.
6. Pricing and Payment
All prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing, product-description, or other website errors, including after an order has been submitted.
Payment must be successfully received before an order is processed unless otherwise stated.
You authorize us and our payment-processing providers to charge the payment method provided for the total amount of your order, including applicable taxes and shipping charges.
7. No Refunds, Returns, or Exchanges
Because our products may be consumable and/or subject to health and safety considerations, all sales are final unless otherwise required by applicable law or expressly stated by us in writing.
We generally do not accept returns, refunds, or exchanges for:
-
Change of mind
-
Incorrect product selection
-
Incorrect quantity ordered
-
Personal taste or preference
-
Failure to read product information
-
Products that have been opened or used
-
Failure to follow product instructions
For additional information, please review our No Refund Policy.
Nothing in this section limits any rights or remedies that cannot legally be excluded under applicable law.
8. Damaged, Defective, or Incorrect Orders
If you receive a product that is damaged, defective, or different from the product you ordered, contact us at Herbsrus76@gmail.com within [3–7] days of delivery.
We may request photographs, your order number, shipping information, and other documentation necessary to investigate the issue.
If we determine that an error occurred on our part, we may, at our discretion and as permitted by law, provide a replacement or another appropriate resolution.
9. Shipping and Delivery
We ship orders to the address provided by the customer at checkout.
Customers are responsible for ensuring that their shipping information is accurate and complete.
We are not responsible for delays caused by shipping carriers, weather, natural disasters, governmental actions, incorrect addresses, or other circumstances beyond our reasonable control.
Once a package has been delivered to the address provided by the customer, we are generally not responsible for packages that are subsequently lost, misplaced, or stolen.
Customers are responsible for any customs duties, import fees, or other charges imposed by their destination jurisdiction where applicable.
10. Order Cancellations
We process orders as quickly as possible.
If you wish to cancel or modify an order, contact us immediately at Herbsrus76@gmail.com.
We cannot guarantee that an order can be canceled or changed once processing or shipment has begun.
11. Prohibited Uses
You may not use our website or products for any unlawful purpose.
You agree not to:
-
Violate any applicable law or regulation.
-
Attempt to gain unauthorized access to our website or systems.
-
Interfere with the security or operation of our website.
-
Use our website to commit fraud or facilitate fraudulent activity.
-
Submit false or misleading information.
-
Reproduce, copy, distribute, or exploit website content without authorization.
-
Use our website in a manner that could damage our business, website, or reputation.
12. Intellectual Property
All content appearing on our website, including text, logos, graphics, photographs, product descriptions, designs, trademarks, and other materials, is owned by or licensed to Health Haven Herbs &More, unless otherwise indicated.
You may not copy, reproduce, modify, distribute, publish, sell, or otherwise exploit our website content without our prior written permission.
13. User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for activity occurring through your account.
You agree to provide accurate information and promptly update information that becomes inaccurate.
We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.
14. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, analytics providers, and other service providers.
We do not control and are not responsible for the content, policies, security, availability, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and privacy policies.
15. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that:
-
Our website will always be available or uninterrupted.
-
Website content will always be accurate, complete, or current.
-
Products will meet every customer's individual expectations.
-
Use of a product will produce a particular result or outcome.
We do not make medical claims or guarantees regarding the diagnosis, treatment, cure, or prevention of disease unless expressly permitted by applicable law.
16. Limitation of Liability
To the fullest extent permitted by law, Health Haven Herbs &More, its owners, employees, affiliates, contractors, suppliers, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of our website or products.
This includes, where legally permitted, losses resulting from product misuse, failure to follow instructions, unauthorized use, website interruptions, shipping delays, or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
17. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Health Haven Herbs &More, its owners, employees, affiliates, contractors, suppliers, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:
-
Your violation of these Terms.
-
Your violation of applicable laws or regulations.
-
Your misuse of our website or products.
-
Information or content you submit to our website.
-
Your violation of the rights of another person or entity.
18. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
19. Changes to These Terms
We may update or modify these Terms from time to time.
When changes are made, the updated Terms will be posted on this page with a revised effective date.
Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
20. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising from or relating to these Terms or your use of our website shall be handled in accordance with the applicable laws and procedures of the appropriate jurisdiction.
21. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
22. Entire Agreement
These Terms, together with our Privacy Policy, No Refund Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Health Haven Herbs &More regarding your use of our website and purchase of our products.
23. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Health Haven Herbs &More
Email: Herbsrus76@gmail.com
Phone: 2543162757
Website:www.healthhavenherbsandmore.com
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.